I recently had a troubleshooting appointment for an Epson all-in-one printer that could not be set as the default printer. When I tried to make it the default, a message box came up saying “operation could not be completed error (0×00000709)”.
Other than that, it seemed to work fine. I even removed all the printer software through “Programs And Features” in the Windows control panel followed up by a Windows system registry scan. Read the rest of this entry »
From April 8th 2014 Microsoft Security Essentials will not install or get updates on a Windows XP computer.
Microsoft Security Essentials has been a good friend to computer repair technicians for the last few years. It was a free anti-virus that you could install on any home PC or laptop. It had the well known name of Microsoft behind it and by and large it did a decent job of catching viruses and reassuring customers. Read the rest of this entry »
This is a review and recommendation of The Laptop Repair Workbook: An Introduction to Troubleshooting and Repairing Laptop Computers by Morris Rosenthal.
If you are getting started in laptop repair or you are looking for a laptop repair course, this is a fantastic lightweight book for beginners and professional alike.
This book is written in simple, straightforward language aimed at all levels of readers and will keep you interested. Many people read it from cover to cover, even the sections not related to their repair, just because it’s a great read. Read the rest of this entry »
From time to time, a spamd child process for a user can cause very high load on your linux web server. This can result in very high, or 100% CPU usage. This is a well known bug with spamassassin. Here is how to fix it. Read the rest of this entry »
How to recover your email password from Outlook or practically any other email program.
It has happened to all of us for one reason or another. You need your email password but you don’t have it, you have lost it.
The good news is that if you have used your email password when setting up an email client program on your computer, like Microsoft Outlook, Outlook Express, Windows Live Mail or anything like that, you can get it back.
Instead of spending time and money on the phone to your internet provider, recover your email password with MailPassView.
The McAfee Removal Tool 2012 is another handy software repair tool to have in your arsenal, usable by both computer repair professionals and home users alike.
The McAfee suite of security products, including McAfee Anti-Virus, McAfee Internet Security and the rest of the range, often leave various files and registry entries behind on your computer after an uninstall. This could be because of a crash during the uninstall, a conflict with another program, or just that the uninstaller program does not remove everything that it originally installed.
When one of these products is not fully uninstalled, your computer can still think that the McAfee product is installed, even though most of the files and registry entries are deleted. This can cause problems if you try to re-install the McAfee product again or if you try to install another anti-virus program. Read the rest of this entry »
This article deals with some Questions and Answers relating to the Microsoft virus phone scam.
I had promised in an earlier article to post some Questions and Answers about the scam where a caller claims they are from ‘Microsoft’ and you have some kind of virus on your computer. So here it is. Read the rest of this entry »
The ‘Microsoft’ Phone Scam. If you receive a phone call claiming to be from ‘Microsoft’ or someone claiming to work on their behalf, telling you that you have a virus on your computer which they will help you fix over the phone, It Is A Scam.
Hang up the phone now!
Do not let them have remote control access to your computer and do not give them any money! Read the rest of this entry »
This article is a simple guide to show hidden files on your computer.
Hidden files in Windows can be files that you have hidden yourself or more usually Windows system related files. Occasionally a virus or malware will hide files or entire folders of files on your desktop or your My Documents. However there is a simple way to get them back and visible again. Read the rest of this entry »
What is the key press combination you need to enter to do a Ctrl + Alt + Del while working on a Remote Desktop (RDP) Session?
As a Windows Server Administrator, you will know how useful the Ctrl + Alt + Del keypress combination is. It can be used to lock the computer, bring up the Task Manager, change your password, log off the current user, switch the current logged in user, amongst other things. Read the rest of this entry »