Computer Repair Tips

Help and advice related to computer repair and maintenance


Perform a Clean Boot using the MSCONFIG utility

 




A Clean Boot is a method of starting Microsoft Windows in Normal Mode (as opposed to Safe Mode) with the minimum of drivers, startup programs and services.

A Clean Boot is one method that can be used in diagnosing Windows startup problems, especially in cases where there is a software conflict or driver problem.

Note: If Windows will not boot into Normal Mode, this Clean Boot procedure can be performed in Safe Mode, as an aid to getting the computer working again in Normal Mode.

To perform a Clean Boot, we need to run theMicrosoft Windows built in utility called MSCONFIG.  To do this,
- on Windows XP – Click Start, then click Run. Type msconfig in the text box then click OK.
- on Windows Vista and Windows 7 – Click Start. In the text box where is says ‘Search programs and files’ type msconfig and hit Enter.

When MSCONFIG starts up, it will open a new dialog box with several tabs along the top.

Performing a Clean Boot using the MSCONFIG utility

Step 1 – Disable all non-essential Services
Click the Services tab within MSCONFIG.
Make sure the checkbox at the bottom of the dialog box labelled ‘Hide all Microsoft services’ is ticked.  Doing this makes sure that you do not accidentally disable a critical Microsoft service required for running Windows.
In the list of services that are left, after hiding the Microsoft ones, untick all remaining services.

Step 2 – Disable Startup programs
Click the Startup tab in MSCONFIG.
Untick all of the startup programs.

Then click OK and restart the computer.

When the compuer restarts, only the essential Microsoft services will run. No 3rd party services or drivers will run at startup, and no 3rd party startup programs will be launched.  This is a Clean Boot.

If this process allows the computer to boot up without any problems, you can go back into MSCONFIG and start an iterative process of re-enabling services and startup programs and restarting the computer, until you find the service or startup item that causes the problem to reoccur.

Once you have identified the problem software, you can take the necessary corrective action to fix or remove it.

How to fix your computer if you have gone too far with MSCONFIG

If you disable too many services or startup programs, and especially if you disable any of the Microsoft services, there is a chance that your computer will fail to boot into Windows correctly.

To fix this, you will need to run MSCONFIG again and re-enable services or startup items.

But if you can’t get into Windows normally, what do you do?

The key to fixing this is to boot into Windows Safe Mode first.  Fortunately, with all the different versions of Windows, the way to boot into Safe Mode hasn’t changed.  So here is a method which should work for all version of Windows.

Start your computer and press F8 repeatedly the instant that the initial PC boot screen disappears, and before the Windows logo appears on the screen.

Doing this will display a basic black and white menu, like the one below.

Windows Pre-Boot Menu with Safe Mode option 

Depending on your version of Windows there might be more or fewer options listed, but Safe Mode will always be one of them.

Select ‘Safe Mode’ and press Enter.  Windows will boot into Safe Mode which is a cut down, no frills version of your Windows operating system.

This will let you run MSCONFIG and re-enable anything that has broken the normal version of Windows.




 

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2 Responses to 'Perform a Clean Boot using the MSCONFIG utility'

  1. David says:

    Just got my first Windows 8 box. I used “msconfig” trying to speed up the boot process and now it starts from scratch every time and will not go to the normal desktop. It displays a large white “Start” button (that does nothing) on a purple screen with a swizzle design at the bottom. I can not get to the internet either.

    Help

    • Computer Repair Tips says:

      Try booting into Safe Mode (press F8 repeatedly as soon as the BIOS splash screen disappears, and when a black screen appears select Safe Mode).

      When it boots into Safe Mode you should be able to run MSCONFIG again and re-enable everything. Reboot normally and you should be back to normal running.

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